Refund Policy
Last updated: February 18, 2026
At EduTalk, we want you to be satisfied with your subscription. This Refund Policy outlines the terms and conditions for requesting a refund.
1. 7-Day Money-Back Guarantee
We offer a 7-day money-back guarantee for first-time subscribers only. If you are not satisfied with your subscription within 7 days of your initial purchase, you may request a full refund by contacting us at support@edutalk.net.
2. Eligibility Criteria
To be eligible for a refund, the following conditions must be met:
- You are a first-time subscriber to EduTalk
- The refund request is made within 7 days of your initial purchase date
- Your account has not been previously refunded
- Your account has not been terminated for a violation of our Terms of Service
3. Non-Refundable Situations
Refunds are NOT available in the following cases:
- Subscription renewals: Automatic renewal charges are not eligible for refund. You can cancel before the renewal date to avoid future charges.
- Mid-cycle cancellations: If you cancel your subscription mid-billing period, you retain access until the end of the period but are not entitled to a partial refund.
- Terms violations: Accounts suspended or terminated due to violations of our Terms of Service are not eligible for refund.
- Repeat refund requests: Users who have previously received a refund from EduTalk are not eligible for additional refunds.
- Promotional or free trial periods: No refund applies if the purchase was made under a promotional offer that specified non-refundable terms.
4. How to Request a Refund
To request a refund:
- Send an email to support@edutalk.net with the subject line "Refund Request"
- Include your registered email address and the reason for your request
- Provide your approximate purchase date
5. Processing Time
Refund requests are reviewed within 2 business days. Once approved, the refund will be processed to your original payment method within 5-10 business days, depending on your bank or card issuer.
6. Prorated Refunds
We do not offer prorated refunds for partial use of a subscription period. If you cancel mid-cycle, you will continue to have access to premium features until the end of your current billing period.
7. Chargebacks
Important: Before initiating a chargeback with your bank or credit card company, please contact us first at support@edutalk.net. We are committed to resolving issues quickly. Unauthorized chargebacks may result in account suspension and may affect your ability to use EduTalk in the future.
8. Contact
For any questions about this Refund Policy or to request a refund, please contact: support@edutalk.net